Privacy Policy

1. Introduction

Glow Guide Collective ("we", "us", or "our") operates a directory of medical spas. This Privacy Policy explains how we collect, use, and protect your information when you use our app or website (the "Service").

2. Information We Collect

We may collect:

• Account information such as your name and email address when you register.
• Profile details you provide, including display names and any spa owner or claim request information.
• Content you submit, including reviews, discussion posts, favorites, and consult requests.
• Usage data such as device type, approximate location, and how you interact with the Service.

3. How We Use Your Information

• To provide and maintain the Service and enable features like reviews, comparisons, and community discussions.
• To process consult requests and forward them to the relevant med spa.
• To communicate with you about your account, updates, and support requests.
• To detect, prevent, and address fraud, abuse, and technical issues.

4. Information Sharing

We do not sell your personal information. We share consult request details with the med spa you contact, and may disclose information when required by law or to protect our rights. Payment processing is handled by our payment provider, which collects and processes transaction data according to its own policies.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated content at any time.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us through the Support option in your account.

7. Security

We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is completely secure.

8. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app.

10. Contact

If you have questions about this Privacy Policy, please contact Base44 support through the in-app Support option.